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Scp999 FAQ – Answers to the Most Common Questions

Everything you need to know about using scp999 — from registration and payments to bonuses and security — all answered in one place.

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Registration Queries

To register at scp999, you only need your full name, an active mobile number, date of birth, and a password. Email is optional but useful for password recovery. Registration is completely free and takes just 2 minutes.

Yes, creating an account on scp999 is completely free. There are no registration fees, charges, or mandatory initial deposits. Simply open your account and deposit whenever you are ready to start betting.

Only one account can be created per mobile number. Having multiple accounts violates scp999's terms. If multiple accounts are detected, all bonuses will be forfeited and the accounts may be suspended.

KYC verification must be completed before your first withdrawal. Simply upload photos of both the front and back of your National ID along with a selfie. Verification is usually completed within 24 hours. KYC is not required for betting or making deposits.

You must be at least 18 years old to register on scp999. Your date of birth is required during registration, and your age is verified via NID during the KYC process. Accounts belonging to minors will be permanently closed.

Once you complete registration and make your first deposit, the welcome bonus is automatically credited to your account. Deposit a minimum of ৳500 and get a bonus of up to 150%. Bonus details On the Bonus page View.

Yes, you can register directly through the scp999 Android or iOS app. App page Download from. Registering through the app gives you the chance to earn an extra app bonus.

Your phone number and email can be updated in Account Settings. However, to change your name or date of birth, you must contact support and verify your identity with KYC information. Providing accurate details is essential, as your NID is checked during the KYC process.

Login FAQs

login page Click the "Forgot Password?" link, enter your registered mobile number, and you'll receive an OTP. Enter the OTP and set your new password. The whole process takes just 2–3 minutes.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes and will unlock automatically after that. You can still reset your password via OTP while locked. For urgent help, contact support.

On the login page, select the "Via OTP" tab. Enter your mobile number and click "Send OTP". Enter the 6-digit code you receive on your phone and click "Verify". The OTP is valid for 2 minutes.

Yes, you can be logged in from your mobile, tablet, and computer all at the same time. You will receive a notification on your phone whenever a new device logs in. If you spot any suspicious login activity, change your password immediately.

With "Remember Me" enabled, you will stay logged in for up to 30 days without needing to sign in again. If disabled, you will be automatically logged out after 4 hours of inactivity. Only use this on your personal device — enabling it on a public device is a security risk.

If you no longer have access to your old number, email us at support@scp999.bid. After verifying your identity with your NID and a selfie, a new number can be added. For security reasons, this process may take 24–48 hours.

Yes. Once you log in with your password on the scp999 mobile app, you can enable biometric login (fingerprint or Face ID). Just go to Settings in the app and turn on "Biometric Login".

Bonus FAQs

New members can receive a Welcome Bonus of up to 150% on their first deposit. Simply deposit a minimum of ৳500 and the bonus is added automatically. Maximum bonus is ৳5,000. Details On the Bonus page View.

Rollover means you must place a certain amount in bets before withdrawing bonus funds. For example, a ৳1,000 bonus with a 10x rollover requires ৳10,000 in bets. Once the rollover is met, the bonus converts to real money. Details Terms & Conditions Yes.

Free bets are stored in your account's bonus balance. Go to the betting page and select the free bet option. If you win, you receive the profit minus the original stake. Free bets are typically valid for 7 days.

scp999 offers weekly cashback. A percentage of your net losses for the week (5–15%) is credited to your account every Monday. The higher your VIP level, the higher your cashback rate.

When a friend registers using your referral code and makes their first deposit, you will receive a referral bonus. The bonus amount depends on your friend's first deposit. Learn more On the Bonus page View.

The Welcome Bonus is generally valid for 30 days. Free bets expire after 7 days. Daily and weekly bonuses are valid for 1 and 7 days respectively. Any unused bonus will be forfeited once it expires.

No, bonus funds cannot be withdrawn directly. Once the rollover requirements are met, the bonus converts into real money and can then be withdrawn. However, for certain bonuses, you may only withdraw what you win from betting with them.

After logging in, go to the "Bonus" section in your account dashboard to view your daily bonus. Click the Claim button to add it to your balance. You can also claim it the same way through the app.

Payment Questions

Yes, scp999 accepts deposits via bKash, Nagad, and Rocket. Bank transfers and cryptocurrency are also accepted. For more details, Payments page View.

The minimum deposit is just ৳500. The maximum daily deposit limit depends on your payment method. With bKash and Nagad, the daily limit is generally up to ৳50,000.

Withdrawals via bKash and Nagad typically take 5–15 minutes. Bank transfers may take 24–48 hours. If KYC verification is not yet complete, your first withdrawal may take a little longer to process.

scp999 charges no platform fee for withdrawals. However, your payment provider (bKash, Nagad, etc.) may apply their own charges. Details on the Payment page View.

Wait 5–10 minutes first — this is usually caused by a system delay. If the deposit still hasn't arrived, contact us via live chat with your transaction ID or a screenshot. Our team will resolve it quickly.

Minimum withdrawal is ৳500. The daily maximum withdrawal limit depends on your chosen payment method and account verification level. VIP members are eligible for higher withdrawal limits.

Betting FAQs

scp999 lets you bet on 50+ sports including cricket, football, badminton, tennis, volleyball, basketball, rugby, and ice hockey. Live Betting is available for all major tournaments such as the IPL, World Cup, and Premier League.

Live betting means placing bets while a match is in progress. Betting page Go to the "Live" tab to see real-time odds for ongoing matches. Click on your preferred market, enter your stake amount, and confirm your bet.

Cash Out lets you settle your bet early — before the outcome is decided — and receive a guaranteed amount. It's a great way to reduce risk. If the "Cash Out" option appears on your bet slip, simply click it.

A parlay bet combines multiple match selections into a single wager. If all selections are correct, the odds multiply for a massive payout — but one wrong pick loses the entire bet. High risk, high reward: best suited for experienced bettors.

The minimum bet at scp999 is just ৳10, so you can start betting even with a small amount. The maximum bet limit varies depending on the market and your account level.

Security Questions

Yes, scp999 keeps your data protected with SSL TLS 1.3 encryption. We never sell your information to third parties. Learn more In the Privacy Policy Yes.

scp999 will never ask for your password or OTP by phone, SMS, or email. If anyone does, it's a scam — do not share anything and report it immediately to support@scp999.bid. If you're suspicious, change your password right away.

Change your password immediately, then contact support via support@scp999.bid or live chat. Our security team will log you out of all devices and secure your account.

Go to the "Security" section in Account Settings and enable "Two-Step Verification." You'll receive an OTP on your mobile at every login. With this active, no one can log in even if they know your password — the OTP is still required.

VIP Queries

The scp999 VIP Program has tiers ranging from Bronze to Diamond. Higher tiers unlock greater cashback, larger bonuses, faster withdrawals, a dedicated account manager, and invitations to exclusive events. Learn more on the VIP page View.

VIP points are earned automatically with every bet — typically 1 point for every ৳100 wagered. Once you accumulate enough points, you advance to the next VIP tier.

VIP levels are reviewed every 3 months. If you don't meet the required betting volume, your level may be downgraded. However, reaching Diamond level comes with special protection. Details on the VIP page View.

Quick facts about scp999

What new members look up most

Quick Registration

Open a free account with your phone number in just 2 minutes. No complicated details required.

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Bonus Guide

Welcome bonus, daily bonus, cashback, and referral bonus — get the full details on every available bonus.

View Bonuses
Payment Guide

Find the complete guide to deposits and withdrawals via bKash, Nagad, and Rocket on the Payment page.

View Payments
Betting Guide

Read tips on live betting, pre-match bets, cashout, and parlay bets.

Read Tips
VIP Program

From Bronze to Diamond — learn the perks and points system at every level.

View VIP
Mobile App

Download the Android & iOS app and bet from anywhere.

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Still have questions? Get help

If you can't find your answer in the FAQ, our support team is always ready to help

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Email Support

For detailed or complex issues, reach us by email. You can expect a response within 24 hours.

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